Value chain

The value chain of the A1 Telekom Austria Group shows an overview of input factors, the value generation and its output and outcomes. The resources needed for this are presented as input factors and the subsequent results are shown as output and outcomes. The topics identified along the value chain were factored into the materiality analysis.

Natural

resources

Input factors

Technical

components

Financial

resources

Intellectual

capital

Human

capital

Trust

Corporate strategy

Exel in the core

Excellence in execution

Customer centricity

Agility

Revenue growth

One company

A1 Telekom Austria Group

Strategy enablers

One to all

Digital transformation

Continuous improvements

Empowering digital life

Generating value by providing connectivity, bandwidth and digital solutions

Team

Constant learning

Vision & common purpose

Guiding Principles

Targeted M&A

Expand the portfolio

Customer-centric

products & services

Connectivity & futureproof infrastructure

Output & outcomes

A company of integrity

Access to information,

knowledge and education

Financial

flexibility

Holistic customer experience

Low-emission network

infrastructure

Innovation

Skills development